ACL can be your After Sales Centre. Providing repairs, refurbishment and all logistics
Programs developed to support your existing products or a new product introduction. Computerised systems track, monitor and report.
Save costs. ACL can manage all aspects of your products life-cycle
- Repairs to component level
- Identify and analyse fault causes
- Accurate diagnostics & repairs down to component level
- Full traceability / accountability end to end. Goods inwards / outwards and all operations and operators
- Fully customisable database driven flow control systems, diagnostics and actions
- Fault trend analysis, fault aversion measures and alerting
- All data held securely, electronic and indefinitely. Full history available
- Disaster recovery. All data is mirrored, live, to our off-site backup premises. Operations can continue at this site
- Full management reporting Live inventory control
- Management of spares stock-holding. Automated purchasing and prediction of spares stock holding
- Detailed electronic billing
- Client facing web pages provide live reporting & ability to quarantine on arrival
- All In-house written bespoke software
- Continuous improvement and immediate implementation of client's request
- Only a standard web browser is required at any work stations. Latest generation Java / Web based programming Automatic reporting of customer abuse / damage as required.
- Integration to clients existing systems as required
- Process streamlining. Minimize manual input
- Integration with existing client data. Fault history etc
- Automated Logistics / Dispatch to multiple client / third party depots.
- Full traceability / accountability end to end. Goods inwards / outwards and all operations and operators.
- In house team to integrate with clien'ts internal IT systems
- Feedback to clients of potential fault aversion measures
- Abuse reports to allow invoicing of end-users
- Product up-revision and component replacement
- Software updates
- Analysis and recommendations for improvement
- Refurbishment, thorough testing, repackaging and shipping as instructed
- Buffering of replacement products